ColorFeeling Series 100% Money Back Guarantee
We are confident that the ColorFeeling Series will increase your child's ability to express their feelings in a positive and healthy manner that we are backing it up with a 100% money back guarantee.
Please see below for common questions related to the money back guarantee.
| Question: | What do I need to do to enable the money back guarantee? |
| Answer: | If you purchase the book through Amazon directly (not though a third-party seller) you will be automatically protected. |
| Question: | How much time do I have to try out the book? |
| Answer: | For paperback and hardcover, you have 30 days from when the book was purchased. For Kindle, you have 7 days from when you purchased the ebook. |
| Question: | I purchased the book and I don't see any improvement with my child's ability to express their feelings. Can I return it for a refund? |
| Answer: | Yes, that's what the money back guarantee is for. But before you do so, we would appreciate if you could try one more time. Please refer to our "How to" guide for tips and tricks how best to use the ColorFeeling series. |
| Question: | Does the money back guarantee cover the shipping cost? |
| Answer: | At this time, the shipping cost is not included. However, if you choose Amazon Prime shipping, the cost to ship it to you will always be free (even if you return the book later.) |
| Question: | I received the book but I noticed it was damaged. What should I do? |
| Answer: | Return it! If there is any damage whatsoever, you should return it to Amazon for a full refund, including shipping. |
| Question: | I tried returning the book to Amazon, but they refused to accept it. What should I do? |
| Answer: | So sorry to hear that. In our dealings with Amazon, this is not typical. Still, please let us know, so we can change a negative situation into a positive one. Please include all relevant evidence (receipts, emails, etc.) |
| Question: | I read through all the questions and answers above, but I still have questions. |
| Answer: | If you still have any questions, please email us and we will do our best to answer you. |
